At Tuff Shed (“Tuff Shed” or “we” or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information we collect from you. We firmly believe that electronic security and privacy are necessary for the continued success of the Internet. In support of this, we only use the personally identifiable information (“Personal Information”) that you provide in accordance with the terms outlined below.
This Privacy Policy covers any Personal Information we obtain when you visit us, use our services, or access the features on the websites that Tuff Shed owns or controls (today or in the future), including https://www.tuffshed.com/ and https://www.888tuffshed.com/ (collectively, the “Sites”). This Privacy Policy will apply regardless of whether you access the Sites on a computer, tablet, or mobile device. This Privacy Policy also governs the use of Personal Information we obtain from you from any third-party site or application where we post content or invite your feedback or participation, including, but not limited to, Twitter, Facebook, and LinkedIn. Tuff Shed cannot control the privacy policies or practices of such sites or other third parties and you should always check the privacy policies of these sites and your privacy settings.
Information We Collect
Personal Information
When you use our Sites, you may choose to provide certain information directly to us to request more information or services, including the following Personal Information:
first name, last name;
password;
email address;
delivery address;
home, work, and mobile phone numbers;
age;
date of birth;
job title;
job level;
job role;
department;
company name;
company size;
company industry;
geographic location;
professional interests; and
other related business/professional information.
We will collect personal identification information from you only if you voluntarily submit such information to us. You can always refuse to supply personal identification information, except that it may prevent you from engaging in certain Site-related activities.
At this time, our Sites are based in and solely intended for residents of the United States and Canada. If you are not a resident of the United States or Canada, please do not provide any Personal Information to us through the Sites. If you have any questions or requests, you may contact us at [email protected].
Usage Information
We may also use cookies and other technologies to automatically gather information about how you use the Sites, including:
new or returning visitor;
time of visit;
duration of visit;
pages viewed;
where you found the Sites (search, direct, social media, etc.);
country you’re visiting from;
technology you’re using (browser, screen resolution, etc.); and
gender and age range.
We only use, share, and store Personal Information consistent with this Privacy Policy.
Data Minimization
We will only collect personal data that is adequate, relevant and limited to what is reasonably necessary in relation to the specified purpose for which the data is collected and will not use personal data for secondary purposes.
How We Collect Information
We collect Personal Information when you:
visit our Sites;
request information;
fill out a form;
save a configured building quote;
purchase products or services;
apply for a job; and
participate in surveys, promotional offers, contests, or sweepstakes.
We also collect information in several ways by your use of the Sites. When you access the Sites, our servers log your IP address, the URL of your request and other information that is provided in the HTTP header. When you conduct searches on the Sites, we may log the search terms that you use. Also, our third-party service providers and clients may ask you voluntarily to provide Personal Information on their websites and may share such Personal Information with us, as governed by their respective privacy policies. Our use of information received from a service provider will be dictated by the service provider’s or client’s privacy policies and not this Privacy Policy. Tuff Shed collects this information in order to provide information about our services that will meet the expectations of our customers.
Cookies
A “cookie” is a small data file stored on your web browser or on your mobile device that allows us to recognize your computer or mobile device when you visit the Sites by associating identification numbers with other user information you have provided us. Some cookies will remain on the hard drive of your computer or mobile device for the duration of your browser or user session, while others will remain until deleted by you. You may also be able to configure your computer or mobile device to limit the collection of these “cookies,” but that limitation may also limit our ability to provide all the services or functionality of the Sites. Some third-party service providers may use “flash cookies,” which are saved on your computer, but cannot be rejected, disabled, turned off, opted out of, or deleted in the same way as regular cookies. To learn how to manage your flash cookie settings, visit the Flash player settings page on Adobe’s website.
Google Analytics
The Sites use Google Analytics (and in the future may use other similar sites or services), a web analytics service provided by Google, Inc. (“Google”), to better assist Tuff Shed in understanding how the Sites are used. Google Analytics will place cookies on your computer that will generate information that we select about your use of the Sites, including your computer’s IP address. That information will be transmitted to and stored by Google. The information will be used for the purpose of evaluating consumer use of the Sites, compiling reports on Sites’ activity for Tuff Shed’s use, and providing other services relating to Site activity and usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. You may refuse the use of cookies by selecting the appropriate settings on your browser. Please note that by doing so, you may not be able to use the full functionality of the Sites. The use of cookies by Google Analytics is covered by Google’s privacy policy.
You can learn more about Google’s practices at http://www.google.com/policies/privacy/partners and view its currently available opt-out options at https://tools.google.com/dlpage/gaoptout.
How We Use Collected Information
Tuff Shed collects and uses your Personal Information for the following purposes:
to personalize user experience;
to facilitate purchases and transactions, including by advertising;
to update you on the status of your purchase and installation;
to honor your warranty;
we may use information in the aggregate to understand how users as a group use the services and resources provided on our Sites;
to improve our Sites;
to improve customer service;
to more effectively respond to your customer service requests and support needs;
to administer content, promotion, survey, or another Site feature;
to send you information you have agreed to receive about topics we think will be of interest to you; and
if you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or you may contact us via our Sites.
How We Protect Your Information
We adopt appropriate data collection, storage and processing practices and technical, physical, and administrative security measures to protect against unauthorized access, alteration, disclosure or destruction of your Personal Information and data stored on our Sites. Sensitive and private data exchange between the Sites and their users happens over an SSL secured communication channel and is encrypted and protected with digital signatures
Sharing Your Personal Information
Except as set forth in this Privacy Policy or as specifically agreed to by you, we will not disclose any information we gather from you on our Sites.
Tuff Shed also may disclose your Personal Information:
in situations where sharing or disclosing your information is required in order to offer you products or services you desire;
to our subsidiaries and affiliates with assurances they will treat your Personal Information consistent with this Privacy Policy;
to a third party or parties, with your consent and where disclosure is required or permitted by law;
if, in the reasonable judgment of Tuff Shed, it is necessary enforce compliance with our internal policies or to protect our Sites, customers, or others; and
to any other entity that acquires all or a portion of our organization by merger, reorganization, operation of law, or a sale of some or all of Tuff Shed’s assets.
Tuff Shed may also be required to use or disclose your information in connection with a legal action or other proceeding, including without limitation, in response to a court order or a subpoena. We also may disclose such information in response to a law enforcement agency’s request.
Tuff Shed may disclose Personal Information in response to lawful requests by public authorities, and to meet national security or law enforcement requirements.
Third Parties
In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. For example, our sheds are installed by third-party independent contractors who will need information about your order and contact information to perform their job.
In our contracts with third parties, we include language that protects the confidentiality of your data.
Certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Once you leave our Sites or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Sites’ terms.
Social Media Sites
We work with third parties, including social network sites like Facebook, Instagram, Twitter, and LinkedIn, and with application developers who specialize in social commerce so we can connect to your social networks. All of these companies operate Social Media Sites. We provide access to our Sites by third parties and business partners so we can generate interest in our products among members of your social networks and to allow you to share product interests with friends in your network.
The use of any features made available to you on our Sites by a third party may result in information being collected or shared about you by us or by the third party. Information collected or shared through any such third-party features is considered public information by us because the Social Media Sites made it publicly available. If you do not want us to be able to access information about you from Social Media Sites, you must instruct Social Media Sites not to share the information. Tuff Shed is not responsible for how these third parties may use information collected from or about you so be sure to review the privacy policies and privacy settings on your social networking sites to make sure you understand the information they are sharing. If you do not want a Social Media Site to share information about you, you must contact that site and determine whether it gives you the opportunity to opt out of sharing such information. However, we do identify any areas on our Sites where third parties share information about you.
We use features on Social Media Sites that allow you to express positive opinions about our products and services. Those Social Media Sites may collect or register your views about our products and services and make those views available to Tuff Shed and on public portions of the Social Media Sites. If you do not wish any of this to happen, you should not express your views about our services on Social Media Sites and you should review your privacy settings on such Social Media Sites. We are not obligated to display your name or other identifying information, account name, profile photo or other information or content on our Sites even if you express an opinion about our products and services or have consented to our use of such information or content. We reserve the right to remove the information of any person for any reason. We may also remove from our Sites, in our sole discretion, any product offering or any photo or product description relating thereto. If you would like us to delete the data, we have collected about you that we have received through any social media provider or Social Media Site, please contact us. However, if your information is deleted you may not have access to certain promotions, services information, or opportunities as a result.
Links
The Sites may list or link to third party products or services. Tuff Shed does not have any control over the quality, safety or legality of the items advertised, the truth or accuracy of the listings, the ability of suppliers to sell items or the ability of buyers to buy items. For these reasons, Tuff Shed and its affiliates cannot ensure that a buyer or supplier will actually complete a transaction. Tuff Shed will not be a party to any transactions between you and such third parties and any correspondence concerning such transactions should be conducted between you and the third party.
Children’s Information
The Sites are not directed to children under the age of 13. Children under the age of 13 are prohibited from submitting any personally identifiable information to Tuff Shed through the Sites. If you believe a child has provided us with information, contact us at [email protected].
Your Privacy Rights
Tuff Shed does not sell your data to third parties. States have passed privacy laws that provide individuals data access rights. Tuff Shed complies with the privacy laws in each state. To exercise your privacy rights described below, please submit a verifiable consumer request to us by either:
Calling us at 844-782-8833
Emailing us at [email protected]
Only you or a legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
You have the following privacy rights:
Right to Opt-Out
You have the right to opt out of the processing of their personal data for (1) targeted advertising; (2) the sale of personal data (Tuff Shed does not sell personal data); and 3) profiling. Consumers may opt out by clicking on the unsubscribe button on an-e-mail you received or contacting the privacy e-mail listed above.
Access to Specific Information and Data Portability Rights
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
The categories of personal information we collected about you.
The categories of sources for the personal information we collected about you.
Our business or commercial purpose for collecting or selling that personal information.
The categories of third parties with whom we share that personal information.
The specific pieces of personal information we collected about you (also called a data portability request).
If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
sales, identifying the personal information categories that each category of recipient purchased; and
disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.
Right to Correction
You have the right to correct any inaccuracies in your personal data by submitting a written request to do so.
Deletion Request Rights
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
Notwithstanding a request to delete, we may retain certain information necessary for us to:
Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
Honor any existing warranties on products previously purchased
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
Debug products to identify and repair errors that impair existing intended functionality.
Exercise free speech ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.) or similar laws
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
Comply with a legal obligation.
Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
Exercising Privacy Rights
Response Timing and Format
We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request. If you believe that we have not adequately responded to your request, you may appeal that decision by sending an e-mail to the [email protected] box with the subject line “Appeal”
Non-Discrimination
We will not discriminate against you for exercising any of your privacy rights. Unless permitted by the law, we will not:
Deny you goods or services.
Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
Provide you a different level or quality of goods or services.
Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
International Users
At this time, our Sites are based in and solely intended for residents of the United States and Canada. If you are not a resident of the United States or Canada, please do not provide any Personal Information to us through the Sites. If you have any questions or requests, you may contact us at [email protected].
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Credit card information is captured by a PCI Compliant third-party.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Surveys & Contests
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
Your Consent and Updates to this Policy
You acknowledge that this Privacy Policy is part of the Terms and Conditions for your use of the Sites, and you agree that using the Sites signifies your assent to Tuff Shed’s Privacy Policy. Tuff Shed reserves the right to change this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it. As we may make changes from time to time without notifying you, we suggest that you periodically consult this Privacy Policy. Your continued use of the Sites after the effective date of any modification to this Privacy Policy will be deemed to be your agreement to the changed terms.
If you have any questions about your privacy or security on our Sites, please contact us using the following information:
Attn: Privacy Policy
Tuff Shed Inc.
1777 S. Harrison Street, Suite 600
Denver, Colorado 80210
SMS Terms & Conditions
Last Updated July 17,2023
(U.S. Residents Only)
This SMS Terms and Conditions page describes our mobile program and available codes. Your prior express consent is required in order for us to send you SMS messages.
TUFF SHED SPECIAL OFFERS
Text JOIN to 88479 to opt-in to receive Tuff Shed Mobile Alerts. No more than 2 messages per month. Reply STOP to cancel. HELP for help. Message & Data Rates may apply.
By voluntarily providing us with your mobile number as part of a sales transaction, you consent to our sending you SMS messages to update the status of your building’s installation schedule, pre-fabrication, and delivery. Reply STOP to cancel. HELP for help. Message Data Rates may apply.
Text STOP to 88479 to stop receiving SMS messages from Tuff Shed Mobile Alerts.
For more info, Text HELP to 88479 for Help or call: 888.883.3743, option 2 or contact [email protected].
TUFF SHED PRODUCT INFORMATION
Text SHED to 88338 to join Tuff Shed Promo Alerts. Up to 5 msgs/mo. Reply HELP for help, STOP to cancel. Msg & Data Rates May Apply.
To discontinue receiving SMS messages from Tuff Shed Promo Alerts, text STOP to 88338.
For additional help, text HELP to 88338 or contact [email protected] or call (888) 883-3743.